Changes to repeat prescription ordering Nov 24 Why: To help reduce cost of unused medicines. Ø Your local pharmacy has been informed. Ø Patients identified as housebound will have separate arrangements in place. How can I now order my repeat prescription? Ø NHS App Ø Email the practice at prescriptions.w93058@wales.nhs.uk Ø Through the practice website www.pontypoolmedicalcentre.co.uk Ø Hand in your repeat slip at the surgery Ø There will be no changes to anyone using Weekly Boxes Prescriptions will be ready to collect after 2pm Ø 48 hours after receipt of request (surgery) Ø Liaise with your Pharmacy to determine how long they need to dispense your medication Emergency Requests These will be reviewed on an individual basis, and will need to be collected from the practice. NHS App |
Repeat Prescriptions
We can only accept telephone medication requests in exceptional circumstances. Rescue packs of antibiotics are only given to patients who have previously been recognised as needing these.
Patients on long-term medication can order repeat prescriptions in a number of ways:
Local pharmacies also offer a collection service and will collect prescriptions from the surgery. However, you must sign a card, held by the pharmacist, to authorise the collection. 72 hours is required for this service.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse or pharmacist at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Repeat medication at Goytre
We are a dispensing practice and can dispense to all patients who live more than one mile from a pharmacy.
We can dispense private, hospital and dental prescriptions.
We require 5 working days' notice before you can collect your dispensed medication to avoid disappointment and maintain patient safety. Please bear this time scale in mind when ordering your medication.
Repeat prescription requests received after 1pm will not be processed until the next working day. Please allow 5 working days for prescriptions to be processed. Please also remember to take weekends and bank holidays into account when ordering medications.